Each depot has certain terms and conditions specific to them and their bikes, but there are some that apply to virtually all rentals and you'll find them detailed below. Please contact us us with any queries.
When you collect your bike you must bring along your motorcycle license and your credit card. If you are from overseas you’ll also need your passport, your motorcycle riders license from your home country or your international motorcycle riders permit if your license is not in English.
Each bike has different insurance details with an excess payable in the event that an accident occurs which is the fault of the rider. Registration in Australia includes third party person insurance but not third party property insurance. Some depots include third party property insurance as part of their rental charge whilst others charge an additional fee for it. Read the terms and conditions of the bike you are thinking of hiring to check details.
In a very few cases motorcycles aren't covered for theft. Fortunately bike theft is very rare in Australia and so it is unlikely to be a problem but locks should be used at all times when leaving the bike. Breach of rental contract terms voids ALL insurance and the renter is liable for ALL damage.
Insurance DOES NOT cover: The rider for bodily injury or damage/loss of personal belongings. Supplementary travel insurance is essential. Loss of rental caused by extensive damage to the motorcycle rendering it unavailable for hire is also not covered.
In the event of a cancellation the booking deposit is lost. There is usually a sliding scale of cancellation fees the closer you get to the rental start date. This can be checked by reading the terms and conditions of the bike you are hoping to hire. Travel insurance is highly recommended to cover any cancellation costs.
Security bond amounts vary depending on the bike you rent. The amount is displayed with the bike on the rental page for the relevant city. Bonds are processed on a credit card and refunded upon safe return of the undamaged bike. In the event of damage the depot or contractor may process the cost of repairs up to the value of the insurance excess detailed on the rental pages of the web site. We are not responsible for exchange rate fluctuations or other fees your bank may charge when refunding the bond.
Note that if your trip is a one way journey from one city to another it can take a few days after drop off before the bond is refunded. If you are from overseas it usually takes a few more days for the banks to return it to your account. It is your bank that dictates the length of time this takes not the refunding bank.
There are no refunds if a motorcycle is returned before the end of the hire period, or if a tour is curtailed. This is because the bike had been booked to you and other bookings for these dates refused.
You can drop off your motorcycle at any city and simply pay the freight costs of shipping the bike back to the city of collection. This can vary depending on the bike, date and length of hire and so please e-mail us for a specific quote with regard to this. The security bond is refunded once the bike arrives back at the 'home' depot and so please note this can take a few days or longer for long distance rentals.
If you are collecting a Melbourne based bike in a different city and then riding it 'home', the final payment amount along with the relevant security bond will be processed just prior to the bike being shipped to your start destination.
If you are hiring a bike for a long period and expect to travel a long way then you must agree to have the bike serviced en route. Most depots will not charge you for this.
Parking tickets, speeding fines and other penalties. A $50 fee may be imposed for the handling of unpaid fines. Other exclusions will be detailed in the specific terms and conditions for the bike your have selected to hire.
Bikes are normally provided with a full tank of fuel. Please ensure it is full when returned at the end of your trip.
Contact us with your requirements for any additional equipment such as tents and cooking items. Almost all depots have riding gear available either free of charge or for a low rental fee.
It is vital that you have appropriate travel insurance, which offers cover while motorcycling. BikeRoundOz, its Agents, Assigns and Contractors accept no responsibility for a customer's failure to arrange appropriate cover. Please also note that cover is often void if a helmet is not being worn. We strongly recommend you cover yourself with travel insurance in case of accident and to ensure that if your personal circumstances change and you have to cancel, your costs are covered.
It is a condition that you wear an approved crash helmet at all times when riding your motorcycle. BikeRoundOz strongly encourages you to take your own helmet and cannot accept liability for the condition of any crash helmet provided by third parties.
In the event of mechanical breakdown or accident, report this to the emergency number issued to you by the depot. Do not undertake repairs without the prior agreement of the depot. In the event of an accident or theft, always report it to the police immediately, obtain a police report number and notify the depot. The depot will make every effort to provide repair facilities or a replacement motorcycle, but is not obliged to do so.
Where a motorcycle has been crashed and is not able to be ridden any further, BikeRoundOz, its Agents, Assigns and Contractors are under no obligation to replace or supply another motorcycle for the completion of the journey and no compensation can be claimed by the hirer for the unused portion of the hire period.
Outback and travel on remote gravel roads or tracks can be extremely dangerous unless you are well prepared and know how to deal with difficult situations. Every year tourists find themselves in trouble and some even die due to lack of preparation and knowledge. If you intend to ride on remote gravel roads or tracks then you MUST inform us of your plans.
It may be possible to accommodate your route as some depots specialise in bikes for this type of trip but common outback roads where many depot's bikes are forbidden are: the Savannah Way, Plenty Highway, Great Central Road, Gunbarrel Highway, Gibb River Road, Tanami Track, Oodnadatta Highway, Birdsville Track, Canning Stock Route and any Cape York track. The bikes are not permitted on beaches, salt lakes[ wet or dry] or tidal estuaries. Should your bike break down for ANY reason on gravel roads then you will be responsible for recovery costs. Please request authority before taking bikes on gravel roads. This is for your own protection as unnecessary deaths happen every year. If you choose to ride on outback gravel roads/tracks it's important you understand the sorts of issues that can arise.
The nature of the terrain often makes the journey very hard on the bikes and if something breaks in a remote area components can take many days to arrive. This means you could be waiting some time for repairs to take place. This is an inherent risk of traveling in these areas and please bear in mind it is your choice to be riding there. While everything possible will be done to get you going again as soon as possible, delays are beyond the depot's control and so lost travel days and other costs such as accommodation ARE NOT REFUNDED no matter what the reason for the breakdown.
BikeRoundOz, its Agents, Assigns and Contractors accept no responsibility for and shall not be liable in respect of any loss, damage, alterations, delays or changes arising from circumstances outside its or its Contractors' control, such as, but not solely, war or threat of war, riot, industrial dispute, civil strife, fire, adverse weather conditions, terrorist activity, natural and nuclear disaster, technical transport problems, computer malfunction, cancellation of scheduled or charter airlines, closure or congestion of airports or ports, or financial failure of Contractors or depots. BikeRoundOz acts as information and booking resource for riders.
BikeRoundOz may not invoice you or process any transaction and may simply pass on booking information on your behalf. Your contract is with the supplier directly and BikeRoundOz accepts no responsibility for and shall not be liable in respect of any loss or damage whatsoever.
By booking a rental, self guided tour or guided tour you agree that you understand and agree to the indemnity release detailed below which is between you (and any passengers) and RoundOz.com atf the Osborne Trust T/A BikeRoundOz, it's directors, employees or agents (hereafter called The Company).
You must agree that you shall participate entirely at your own risk and that you, your successors, executors and administrators will release, indemnify and not instigate any claim, demand or expense against The Company for any personal injury, loss of life or damage to personal property suffered during or subsequent to events on the rental or tour.
You must acknowledge that any road whether sealed or unsealed, or any other venue upon which you travel, may have sandy or rocky surfaces with defects either hidden or exposed as is the nature of some roads. You must agree to obey and observe all rules and directions given during a tour, whether given in writing or verbally by The Company and that The Company has the right to exclude you from any tour for non-adherence to any rule or direction given.
You must accept that you are permitted to rent a motorcycle or take part in a tour on condition that you ride safely with due care and regard for other people and property.
You must acknowledge that motorcycle riding, whether as a rider or passenger, can be dangerous and that a motorcycle rental or participation in a tour organised and promoted by The Company may expose you to the possibility of injury or death and further, you must acknowledge that the way other people may ride, drive or act is outside the control of The Company.
You must acknowledge that there may be no, or inadequate facilities for treatment or transport of participants if participants are injured. You agree that you understand that travel insurance to cover all forms of personal injury, repatriation or costs in the event of death is essential and it is your responsibility to ensure you have appropriate cover.
You agree to wear appropriate motorcycle safety equipment at all times and that you are medically fit to undertake a motorcycle rental or tour.
You must agree that you have read and understood the indemnity release and agree that the motorcycle rental or participation in a tour whether guided or self guided is entirely at your own risk.
BikeroundOz will arrange your rental/tour and you will be required to sign a contract at the depot when collecting your bike. You can view the complete contract below by clicking the 'SHOW or HIDE' button to the right.
1.1 The Renter hires the Motorcycle referred to in Item 2.0 of the Rental Schedule and any accessories/equipment referred to in Item 7.0 of the Rental Schedule for the hire period referred to in Item 8.0 of the Rental Schedule. ['Rental schedule' is referred to a lot in this text but the client will not have seen it at the point of booking - issue?]
1.2 The Renter will return the Motorcycle to BikeRoundOz no later than the end of the hire period as referred to in Item 8.0 of the Rental Schedule.
1.3 In the event of the late return of the Motorcycle, a late fee will be charged in accordance with Clause 8.3 of the terms and conditions.
2.1 The Renter will pay to BikeRoundOz the rental charge specified in Item 7.0 of the Rental Schedule for the specified hire period.
2.2 The Renter will provide the security bond referred to in Item 7.0 of the Rental Schedule by a credit card acceptable to BikeRoundOz. The deposit is refundable by credit card after return of the Motorcycle and a reasonable time allowed for servicing and checking, subject to any deductions authorised by this agreement (clause 3.1).
2.3 The renter agrees to pay the other amounts set under Item 7 of the Rental Schedule, calculated in accordance with the price list and any stamp duty, fees, outgoings, penalties, fines or costs imposed by any authority.
3.1 BikeRoundOz will inspect the Motorcycle upon return of the Motorcycle from the Renter and shall deduct from the deposit the cost of repairs, replacement parts, or any other moneys owing under this Agreement.
3.2 Upon the Motorcycle becoming due for a routine service (as noted in the Maintenance and Service Schedule or as notified by BikeRoundOz) the Renter will deliver the Motorcycle to the nearest authorised service provider for its routine service, which will be undertaken at BikeRoundOz's cost. If you are renting a motorcycle on a 61-90 day fixed price agreement, then the Renter is responsible for all servicing, tyres & consumables.
3.3 The period in which the Motorcycle is delivered to the authorised service provider, is serviced by the authorised service provider, and is collected from the authorised service provider forms part of the hire period.
The Renter agrees:
4.1 to keep and deliver up the Motorcycle in good order and repair (reasonable wear and tear excepted);
4.2 not to attempt to sell, dispose of or encumber the Motorcycle in any way;
4.3 not to alter the Motorcycle, including any identifying markings, without BikeRoundOz’s prior written consent;
4.4 to allow inspection of the Motorcycle at any reasonable time;
4.5 to ride and operate the Motorcycle in a skilful manner;
4.6 not to authorise or permit the Motorcycle to be ridden by any person other than the Renter or a person nominated by the Renter referred to in Item 1.1 of the Rental Schedule;
4.7 not to part with possession of the Motorcycle unless authorised in writing by BikeRoundOz;
4.8 not to permit the Motorcycle to be operated in a careless or dangerous manner, in breach of any statutes, regulations or rules in relation to the use or riding of Motorcycles, nor to operate or ride the Motorcycle while under the influence of intoxicating liquors or illegal drugs;
4.9 that the Renter or any other authorised rider will hold a Motorcycle licence acceptable to the relevant traffic authorities and that the Renter and any other authorised rider is over 21 years of age;
4.10 not to allow the Motorcycle to be used or operated for or in conjunction with any illegal purpose or in any time, speed, or hill climbing tests, race, rally, reliability trial or contest, stationary revving or burn outs, and shall not convey any load greater than that for which the Motorcycle was constructed;
4.11 not to allow the Motorcycle to be ridden or permit it to be ridden or otherwise used when it is in a damaged or unsafe condition; and
4.12 not to use the Motorcycle for any commercial purpose other than that expressly stated in writing.
4.13 Tracking device: You understand that we use and you expressly agree to our use of global positioning systems to locate the vehicle at any time.
5.1 Where damage occurs to the Motorcycle, mechanical difficulty arises, or the Motorcycle is involved in an accident, the Renter will immediately notify BikeRoundOz and will act in accordance with instructions given by BikeRoundOz.
5.2 If mechanical damage is caused by the mis-use or abuse of the Motorcycle, the Renter will remain liable for the hire charge for the remainder of the unexpired hire period together with all repair costs, replacement parts and costs for the cancellation or postponement of the hire of the Motorcycle to future customers as a result of its unavailability. This will be calculated by determining the percentage usage, over 60 days immediately preceding the damage and multiplying this by the number of days that the Motorcycle is unavailable.
5.3 The Renter agrees to (and will procure any authorised rider to) provide all assistance reasonably required by BikeRoundOz in relation to any accident in which the Motorcycle is involved during the hire period, including the provision of statements, information and documents and will attend court to give evidence and meet with BikeRoundOz’s lawyers as required in relation to any legal action arising in connection with the hire of the Motorcycle.
6.1 The Renter acknowledges responsibility to maintain the engine oil at the required level and to maintain chain tension and lubrication, as specified in Item 2 of the Rental Schedule. The engine oil, chain tension and lubrication must be checked each time the bike is ridden. Failure to check these items specified will be treated as abuse under paragraph 5.2 of this Agreement.
6.2 The Renter acknowledges that the hire and use of the Motorcycle is at the Renter’s own risk and agrees that BikeRoundOz is not liable for any loss or damage:
6.2.1 to the Renter or any other person (including an authorised rider) for any property taken from the Motorcycle or otherwise lost during the hire period;
6.2.2 arising to the Renter or an authorised rider out of the breakdown of the Motorcycle; or
6.2.3 for any personal injury or property damage occasioned to the Renter or any other person from the use of the Motorcycle howsoever occurring.
6.3 The Renter shall only drive the motorcycle on formed and sealed public roads in a safe and careful manner and is to take all responsible care necessary.
6.4 The renter shall be solely responsible for all fines and penalties for speeding and/or reckless or careless driving or other violation of any statute, ordinance, by-law or regulation of any government authority when in use or operation of the motorcycle An administration fee may be charged to the Renter for discharge of these fines.
6.5 The renter is solely responsible for the ignition keys during the normal course of a riding day. Should they be lost or stolen the renter is responsible for the replacement to a maximum cost of AU$ 400. Additionally the Renter is liable for any Express Post services to send spare keys to Renter.
6.6 The Renter is solely responsible for damage or loss of hired accessories & equipment. If stolen please ensure you get a police report for your insurance.
7.1 The Motorcycle referred to in Item 2 of the Rental Schedule has a level of insurance referred to in Item 6.0.
7.2 Irrespective of the level of insurance that applies to this agreement, the 'at fault rider' has no cover for damage or personal injury to himself.
7.3 The insurance stated at Item 6 of the Rental Schedule is void and does not apply where the Renter has breached this agreement.
7.4 Until a claim has settled by payment to BikeRoundOz, the excess will be payable by the Renter regardless of fault.
8.1 Where the Renter fails to return the Motorcycle by the end of the specified hire period, BikeRoundOz may, without affecting any other rights, notify the Police or any other relevant authority of the failure and take such action or proceedings as considered necessary for recovery of possession of the Motorcycle.
8.2 The Renter agrees to indemnify BikeRoundOz for all costs incurred by BikeRoundOz in connection with the recovery of the Motorcycle. BikeRoundOz may enter any premises where it believes the Motorcycle may be located. In such event the Renter releases BikeRoundOz from any liability or damage incurred in retaking or attempting to retake the Motorcycle.
8.3 A late fee will be charged in the event of early collection or late return of the Motorcycle. This fee shall be equal to the half day hire for the Motorcycle if the Motorcycle is returned up to half a day late. If the Motorcycle is returned more than half a day late, the fee shall be equal to a full day hire for each day or part day until its return.
9.1 A cancellation or postponement of any booking may result in the loss of any moneys held for the booking / rental. There will no refund for unused rental days.
10.1 BikeRoundOz may repossess the Motorcycle at any time without demand upon BikeRoundOz becoming aware that the Renter is in breach of any term or condition of this Agreement or that the Motorcycle is damaged in any way or that continuing use of the Motorcycle would be likely to adversely affect the Motorcycle or its performance.
11.1 The Renter’s obligation to pay rental charges, service fees, and any other moneys under this Agreement is absolute and unconditional. Without limitation, the Renter’s payment obligations will continue notwithstanding any defect in, breakdown, accident, loss, theft or damage to the Motorcycle.
12.1 The Renter acknowledges having examined the Motorcycle at the commencement of the hire period and agrees that the condition of the Motorcycle is as set out in Item 4.2. [This does not refer to any point in this document - assuming it refers to the 'Rental Schedule?]
13.1 To the full extent permitted by law, all express and implied terms, conditions and warranties (other than the ones set out in this Agreement) are excluded.
13.2 BikeRoundOz is not liable for any damage, injury or loss to any person or property arising from the possession, operation or use of the Motorcycle.
13.3 Whether or not Division 2 of part V of the Trade Practices Act, 1974 or any law to a similar effect applies, BikeRoundOz’s liability for anything in relation to the Motorcycle and its use, including damage or economic loss, is limited to the maximum extent permitted by law. In any event BikeRoundOz’s liability is limited, at its option, to the replacement or cost of replacement of the Motorcycle.
The Renter indemnifies BikeRoundOz against:
14.1 any loss of or damage to the Motorcycle, however arising
14.2 liability for any death, injury or damage to any person or property arising directly or indirectly from the Motorcycle or its use; and
14.3 any loss or liability incurred by BikeRoundOz resulting from possession, use or operation of the Motorcycle by the Renter.
15.1 Where any moneys are required to be paid by the Renter to BikeRoundOz, and such moneys exceed the deposit, then BikeRoundOz is entitled to charge interest at a daily rate of fourteen (14) percent per annum on all amounts due. BikeRoundOz will be entitled to recover from the Renter all expenses on an indemnity basis incurred in recovering any outstanding moneys from the Renter.
16.1 If any provision of this Agreement is or becomes illegal, invalid or unenforceable, such provision shall be severed and the remaining provisions shall continue unaffected.
17.1 No waiver by BikeRoundOz of any default, breach or repudiation by the Renter will affect BikeRoundOz’s rights in respect of any further or continuing default, breach or repudiation.
In this Agreement:
18.1 the singular includes the plural and vice versa;
18.2 'person' includes a firm, body corporate, unincorporated association or any other body or entity;
18.3 a reference to either party includes that party’s legal personal representatives, successors and permitted assigns;
18.4 headings are inserted for convenience only and do not affect interpretation; and
18.5 where the context permits, 'Motorcycle' includes any accessories or equipment referred to in Item 7 of the Rental Schedule.